Why Choose the VRay.info Shop?
World Class Customer Support
We take customer service and support very seriously and are constantly striving to provide the best support in the industry. After every order our customers are given the opportunity to rate our service and support. In 2010, 2011, 2012 & 2013 our customers have scored our service and support on average 9.3 out of 10. Become a VRay.info Shop customer and see what it's like to become a truly valued customer.
Your Order Supports the VRay.info Community
Every purchase directly supports the VRay.info community. When you purchase from us you're giving back to the community by helping us pay for the further development of free tools, tutorials and other online content. If VRay.info has ever plugged your work, helped you get a job, improved your skills, got you out of a bind at 3am or taught you something new, then making your purchases with us is a small way to give back and help keep our community growing.
The customer service is the best I have ever seen online. - Carlos E.
I have always had a great shopping experience on this site. They have always been helpful and backed up their products. Any minor issues are dealt with without delay. - Greg L.
Jeff went out of his way to accommodate and help me find the right rendering solution - Will come back here again if needed. - Dwayne S.
Couldn't wish for a better service. Everything was really easy. - Manuel M.
Did well: Everything. Improve: Nothing. Support was incredibly fast...and on the weekend! Will definitely order again. - Ben N.
Customer service is amazing! Thank you Jeff. I learned more about V-Ray with your beginners classes than any other source I've found. - Eric M.
The highest quality of customer service and customer care. Very impressed and very pleased with the quality of professional services. - Luis H.
Run by Industry Experts
The VRay.info shop is run in cooperation with CGarchitect's seasoned experts in the architectural visualization industry. Not only has CGarchitect and VRay.info been around since 2001 and 2002, but we have support staff who have hands on experience in the production trenches since the mid 90's.
We Have What You Need, Guaranteed!
Our goal is to carry the best products in the industry for architectural visualization professionals. While we do our best to offer as many products as we can, if you find a product that we do not carry and it's a product you need, we'll negotiate an agreement with the vendor so you can purchase from us. We'll even give you 20% off your purchase for your patience while we finalize the reseller agreement with the vendor.
Rewards Points With Every Purchase
With every dollar you spend you earn 1 rewards points that can be used towards future orders like cash.
We know that you have many options when choosing a vendor for your visualization products, which is why we want to ensure you choose VRay.info as your vendor of choice. There are a lot of great reasons to choose the VRay.info shop, but we would like to reward all of our customers for their loyalty. We have an extensive Loyalty Program and we hope to count you as a loyal customer.
We Support 1% For The Planet
1% For The Planet exists to build and support an alliance of businesses financially committed to creating a healthy planet.
The VRay.info Shop (Run by CGarchitect Digital Media Corporation) is a supporting member of this organization and we have committed to donating 1% of our annual gross sales to environmental causes that have been vetted by the 1% For The Planet organization. For More information click HERE
Extended Support and Fulfillment hours
We know that visualization is not always a 9-5 job. That's why we're the only vendor in the industry to extended support hours.
We're Not Happy Until You're Happy
Our goal is to provide you with some of the best support in the industry. If you're not happy, we're not happy and we will endeavor to do everything we can to ensure your 100% satisfaction.