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Return Policies

 

Due to the nature of the products we sell you may only return select products sold by CGarchitect Digital Media Corporation within 15 days of the invoice date for a refund.

Please make sure the software is compatible and will work with your system before purchasing it.  

We cannot accept returns of certain items, including:

  • Hardware products for any reason
  • Digitally delivered products (products without physical shipping) for any reason.
  • Any item that is returned more than 15 days after the invoice date.
  • Any CD or DVD that has been opened (taken out of its plastic wrap) or unsealed.
  • Any product where the supplier's factory seal is NOT intact.
  • Any item that is not in its original condition, is damaged, or is missing parts.

Hyperfocal offers a 100% satisfaction guarantee on all Hyperfocal Design products. If you are not satisfied with the product return it to CGarchitect Digital Media Corporation (at your cost) and we will refund the purchase price of the product, less shipping costs.

All returns are subject to a 15% restocking fee. Shipping fees are not refundable.
 
No exceptions to this Return Policy are permitted.
 
Before returning an item please contact CGarchitect Digital Media Corporation in order to receive your RMA (Return Merchandise Authorization) number. Products received without a RMA will NOT be processed.